PROPERTY MANAGEMENT. RETHOUGHT.
OWNER looking for management services
“Trevor has been exceptional in the service that he provided to us. Right from finding the right tenants to explaining the process Trevor has been awesome. One of my tenants decided to default and move,Trevor handled that situation in calm and professional manner. She decided to come back. Again Trevor accepted her as if nothing had happened. Recently, the building was flooded. Trevor took the initiative to inform me of the situation and was instrumental in keeping the calm and coordinating with strata, insurance and construction company. All this in a very professional manner in trying times. Way to go Trevor.”
“Lindsay is our go to for all rental issues good and bad. She’s knowledgeable, professional, and efficient. She has helped us on short notice get renters in quickly and made it a smooth process every time. I would recommend her to anyone. If you’re looking for a property manager she is the best! Thanks so much Lindsay! 🙂 ”
“Service and attention to details – highly recommend this team!”
“We have been fortunate enough to know and work with Lindsay from Vantage West at our Kelowna home for 2 years now. Lindsay has always been professional and courteous. Recently Lindsay went above and beyond to assist us whilst we were out of town. It is this unexpected level of service that we’re convinced Lindsay and Vantage West are the best in town! ”
Country Pawn and Tire Sales
“Top notch service from the property management team!“
“Lindsay is by far the best property manager I’ve had the pleasure of working with! She’s great at finding amazing long term tenants and is awesome at communicating in a way that keeps everyone happy. I highly recommend her for your property management needs!”
“Trevor is an excellent Property Manager. I would highly recommend him to anyone looking to handle there rental property. He is very thorough in screening new tenants and handling all the required paperwork. He is always quick to reply to any questions or requests you may have. You can relax knowing your property and tenants are well taken care of.”
“I have been working with Lindsay for over a year now and it has been unreal to work with her and the Vantage West team. Lindsay is always on top of things and is a true proffesional at what she does. I’m glad I have had the opportunity to work with Vantage as there is no one else I would trust with my properties!
“Trevor has been great from the very start! He made it an easy process and I trust the my property is in great hands with him!“
AJ HAZZI – WHY WE DO WHAT WE DO:
Being landlords ourselves, we had longed for a management firm that would not only perform the core competencies of keeping units filled with quality tenants, coordinating maintenance items and basic accounting, but could also provide the kind of objective insight and consulting around the investment side as well. After all it’s not just about playing defense. Like most investors in real estate, we like to see a return and to grow our net worth and passive income. Why is it that the conversation with a property management firm never focuses on this actual goal?
I'd like information on property management
If the property already has a tenant, we will take over collecting rents, arranging repairs, the accounting for rental property, and we can arrange paying for any repairs out of the rental income.
We can also help to find a tenant. This process will start by us listing the property for rent and arranging showings with potential tenants. We’ll do a thorough application process and then run results by you for approval. Once an approved tenant has been found, we will sign a lease, and do a move in Condition Inspection Report with the tenant. After that, we’ll do all the items included in regular management.
We recommend that you research reviews and websites on different companies before you start contacting anyone. When you’re ready, call a few places. You should feel confident in how quickly someone responses and how you feel about their responses. A good property manager should be able to give accurate information about the current rental market, the area of town your property is in, and give suggestions about how to make the most of your rental income.
Property managers have a good list of trusted vendors that can handle repairs on your property, they’ll have a realistic view of what your property is worth, and they’ll be able to give you suggestions and tips of what you need to change if the property isn’t renting. Property managers will also have a fair size following of people interested in renting.
Property managers usually serve a 10 day notice to a tenant on the second. This notice allows tenants five days to pay rent, or ten days to vacate the property.
Yes. We’ll cover the cost of finding a new tenant should the current tenant move out within three months. *Conditions do apply.
Only if that is what is requested by the owner, otherwise we prefer long term leases usually starting around a year.
The landlord is allowed to ask for a security deposit of an amount up to half a months’ rent, and a pet deposit of up to half a months’ rent.
The landlord will need to file for an Order of Possession through the Residential Tenancy Board. If the tenant was served this documentation and still didn’t move, you will then need to file for a Bailiff.
Subletting is when the tenant on the lease with the landlord, rents out the suite to someone else (usually without getting landlord permission). Vantage West Realty doesn’t allow subletting as we want to know who is living in the property at all times.
Arbitration allows a mediator from the Tenancy Branch review all evidence over a dispute, hears both sides of the arbitration and then decides what the next step(s) will be.
We cannot guarantee a successful outcome with Arbitration due to the different contributing factors.
There are many different factors to finding a tenant. There are three major components to finding a tenant: The product (rental unit), the price, and the exposure. If a property isn’t renting, it could be a combination of issues with the three factors. Such as, the price may be too high or the unit isn’t being marketed enough.
Yes, with our management contract we include two walk-through inspections a year but additional walk-throughs can be arranged if needed.
Our team is able to arrange and oversee repairs being done. We can use a company that you recommend or we can bring in one of our trusted vendors!
Our applications look for references from two landlords, a work reference, a credit check, criminal record check as well as looking as social media accounts.
A property manager can absolutely give recommendations for items that could be upgraded.
We recommend having your rental property be pet friendly as it opens a wider range of applicants for your property. If you are allergic and want to move back, or the home is furnished, you can also limit the type of pets you’d allow.
While our office hours are Monday to Friday 8:30am to 4:30pm, our property managers do respond to emergency situations at all hours.
The province of BC requires the Property Management course be completed through Sauder school of business before being able to legally manage properties.
Potential tenants are put through a thorough application process after they have met with a property manager at the property they are interested in renting.
We usually ask the landlord references about the pet to see if they had any issues. If possible, we do try to meet the pet as well.
Rental rate is based upon many different factors including but not limited to: the area the home is in, size of the home, utilities, furnished, appliances provided (washer/dryer, dishwasher), yard space, parking, how old appliances are, if pets are allowed, the time of year.
We usually start tenancies on either six months to a year fixed term lease.
Once a relationship has been established, you should expect to hear less from your Property Manager. The less you hear typically means that the property is probably running smoothly.
No. We are happy to take over at any point to help with your management needs.
- A two month notice is used when the owner is doing renovations, sold the home, is moving back into the home. The tenant can give ten days notice to move any time after received this notice. The landlord is required to pay the final month of rent. For more information on Two Month Notice, link here: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/ending-a-tenancy/landlord-notice/one-month-notice
- A ten day notice is served if a tenant owes rent or outstanding utilities. This gives the tenant five days from when the notice is deemed received to pay, or ten days to move. If the tenant pays in the five days, the notice is then void. For more information on 10 day notice, link here: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/ending-a-tenancy/landlord-notice/10-day-notice
- A one month notice can be given if there is cause. This includes but is not limited to: the tenant pays rent late 3 times; The tenant significantly interfered with or unreasonably disturbed the landlord or other occupants; The tenant caused extraordinary damage or put the landlord’s property at significant risk; The tenant has broken a material term and, after receiving notice of the breach, has not complied with the tenancy agreement.
For more information on One Month Notice, link here: https://www2.gov.bc.ca/gov/content/housing-tenancy/residential-tenancies/ending-a-tenancy/landlord-notice/one-month-notice
A notice is deemed received that day if served in person with proof. Three days later if posted to the door and five days if sent through registered mail.
You are allowed to ask for half a month security deposit and half a month pet deposit.
- A Fixed term lease means that the tenant and landlord expect the tenant to live at the property for a pre-determined amount of time.
- A month-to-month lease means that the tenant may give one months notice to vacate and is not expected to stay for a specific duration.
- A must move out clause, means that at the end of the fixed term the tenant must move from the property.
A condition Inspection Report is a document used to note any damages or issues with the property at the time a tenant moves in. This report will be used when a tenant moves out to determine if any damages were fault of the tenant.
You will want to create an amendment to the tenancy agreement stating the day that the pet is to start occupying the unit and any restrictions that will need to be signed by both the landlord and tenant. If you charge a pet deposit to cover any damages caused by the pet, you will want to include this amount onto the amendment as well.
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