Our Story

Why We Do What We Do

Being landlords ourselves, we had longed for a management firm that would not only perform the core competencies of keeping units filled with quality tenants, coordinating maintenance items and basic accounting, but could also provide the kind of objective insight and consulting around the investment side as well. After all it’s not just about playing defense. Like most investors in real estate, we like to see a return and to grow our net worth and passive income. Why is it that the conversation with a property management firm never focuses on this actual goal?

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Maybe it’s assumed that the property owners have it all figured out and are only looking to delegate the headaches associated with being a landlord. My career as a realtor, consulting many on real estate investments has led me to believe, there is an overwhelming need for a qualified professional advisor to help guide the decision making around these investments. People need help quantifying the return, and need objective feedback on their current properties performance, as well as honest advice around whether to continue to hold or divest themselves of properties. Obviously we cannot improve, what we do not measure.

An annual review with a dually licensed professional in both real estate sales and rental property management, and more importantly a fellow real estate investor with the same goals themselves, should be a cornerstone to any property manager/client engagement. At this review, a thorough analysis of the return on investment for each property in the portfolio is performed and a pro active game plan to improving the performance of the investment takes place.

We are a management firm for people who have chosen real estate as their vehicle to wealth and financial freedom. Managed by investors for investors you need a manager that understands your property is not just a building or a house, it is an asset, and needs to be managed as one. Managing an asset does not simply mean collecting rent and managing repairs. It means holding every dollar of equity accountable to a strong return.

In order for a manager to successfully achieve the above mentioned goals, there are three areas that they must continually be focused on.

Tenant Management

This covers all aspects of tenant relations. It requires a person who understands how to manage and maintain tenant requests and expectations while ensuring your interests are protected and the tenants are respected. Maximizing rents and minimizing vacancy is where it all starts. Our managers know exactly how to get the absolute most revenue possible from your Kelowna investment property.

Service Management

This requires the efficient management of work-order requests, service personnel, contractors, trades, purchase orders and active preventative maintenance. With any capital expenditure, our aim is to increase value and reduce expenses. Our network of professionals can get jobs done efficiently without you paying retail prices that could eat up your net operating income (NOI).

Financial Management

This is not just about the collection of rent and payment of bills, proper financial management results in a reduction of expenses and solid cash-flow management. Taking the time to do a semiannual review to properly quantify your returns is something that we feel sets us apart. Financial planners send you a statement with your returns in black and white, why not your real estate portfolio manager?

Our Team

AJ Hazzi

AJ Hazzi

Owner

Ezra Cremers

Ezra Cremers

Licensed Property Manager

Lindsay Anderson

Lindsay Anderson

Licensed Property Manager

Trevor Glinsbockel

Trevor Glinsbockel

Licensed Property Manager

Elsie Grass

Elsie Grass

Office Manager

Nicole Inglis

Nicole Inglis

Director of First Impressions

Christine Loseth

Christine Loseth

Unlicensed Property Management Assistant

Cheyanne Stuart

Cheyanne Stuart

Unlicensed Administrator and Assistant

Crystal Jensen

Crystal Jensen

Unlicensed Property Management Assistant

Our Affiliations

Consumer Choice Award 2020 Logo
Kelowna Chamber of Commerce Logo
Equal Housing Opportunity Logo
Real Estate Investment Network Logo
Canadian Association Of Rent to Own Professionals Logo
Canadian Real Estate Wealth Logo

What Our Clients Say

5.0/5
5.0 /5
199 Reviews

Facebook
5.0/5
Jan 14, 2022
Facebook Vantage West Property Management Isaacolo
Outstanding service, extremely knowledgeable and went over and above in service. Can't say enough nice things about Mrs. victoria crypto and her platform!she has an amazing reputation in her field because of her no nonsense attitude, her work ethic and core values. We recently worked with her on helping us invest in her platform. Although Mrs. victoria crypto is know for good recommendation, she took our investment higher under her wing and found her the perfect place that was in her good range. It was a very good investment the platform was very helpful and every day profits to look at. They made our investment feel very comfortable and wonderful every way.From the start to finish the process went smoothly and effortlessly. perfect work she did i really enjoyed the process because of the hard work of the team. Highly recommend Mrs. victoria crypto and her platform for job wee done. don't be too busy to read my success story and pick the challenge by starting your own investment today. contact her via Email: victoriacrypto062@gmail.com or directly on Whatsapp:+15715448742
Google
5.0/5
Jan 12, 2022
Google Vantage West Property Management Toni
Ezra and his team have exceeded our expectations when it comes to a property management company. As we are not in town, we feel confident that they are managing our property with professionalism and integrity with us and our tenant. Through past interactions, any issues or concerns we have brought forward have been addressed in an efficient and effective manner. We were thoroughly impressed in their action and problem solving abilities in a recent issue we had at our property. We would definitely refer them to our friends and family looking for a property management team that goes above and beyond in Kelowna. Thank you Ezra and Team!!!
Google
5.0/5
Jan 11, 2022
Google Vantage West Property Management Sandy
Ezra and his team are amazing. They have been amazing at managing our rental properties. They are professional and always get back to you. Can’t say enough good things about them! Highly recommend them. 5/5
Google
5.0/5
Jan 6, 2022
Google Vantage West Property Management Candice
I can not express how amazing the team at Vantage West is and how grateful I am for the pleasure of working with them the last couple of years. Trevor Glinsbockle has been my property manager for the entirety of my time with them, and he is fantastic. Trevor is always incredibly kind, respectful, and honest. His compassion and professionalism have made the last two years very pleasant and stress-free. It is so refreshing to work with people that have the best interest of all those involved at heart. I have been a tenant in Kelowna for the better part of 25 years and have certainly had my ups and downs over the years dealing with people. I can't imagine how difficult it can be to ensure that all parties are happy and feel heard when it comes to concerns. While I have had very few concerns or questions come up over the years, Trevor has always been prompt, professional, and compassionate with those concerns. This is likely why there have been very few concerns! I called the office to express how happy I was with everything that Trevor has done for me and even had the pleasure of speaking with his manager Brandon Moase. He too was spectacularly kind and was pleased that I took the time to call. He was so down to earth and we even ended up chatting about our holidays. I never felt rushed or dismissed, even though I'm sure he was very busy. I really can't say enough about how great the whole team is at Vantage. No matter who you deal with, there is such a high level of integrity and kindness that I have yet to see with any other company. Whether you are a homeowner or a tenant, I highly recommend Vantage West. They treat you with the utmost respect, patience, and hospitality. If I would give them 6 stars I could.
Google
5.0/5
Dec 9, 2021
Google Vantage West Property Management Tyson
I am new to investment real estate and Lindsay at Vantage have been a huge help, I can not thank them enough for their services. Any issues with tenants are dealt with swiftly and efficiently, Lindsay’s network of trades people are incredibly effective and affordable. I have peace of mind and can not believe it has already been three years with the same tenants. So thankful to have the Vantage team protecting my interests.

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Vantage West Property Management challenges investors and rental property owners to see professional property management a little differently.

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#2 – 1329 Ellis St.
Kelowna, BC V1Y 9X5