Renting out a property can be a rewarding investment, but it’s full of challenges.

If you’re renting out a property for the first time, this guide is specifically for you.

Here are 10 things you should know to protect your property and foster a smooth rental experience — for both you and your tenants.

1. Document Everything — Before & After Tenancy

Before handing over your keys, thoroughly document the property’s condition and keep accurate, detailed records. Walk through the property with your tenant or property management company and video record every detail.

Cover:

Walls, floors, and ceilings
Cabinets, shelving, and appliances
Light fixtures, windows, and shades
Staircases, door frames, and underneath sinks
Exterior areas such as the lawn and outdoor fixtures

Store the original video and share copies with your property manager and tenant. This record will serve as evidence in case of disputes over damage or regular wear and tear.

Pro Tip #1: Document the condition of less obvious areas, like the septic or sewer line, if applicable. This can save you significant repair costs down the road.

Pro Tip #2: Be sure to respect the privacy laws in your country, state, or province. In British Columbia, landlords need to abide by the Personal Information Protection Act.

2. Understand “Normal Wear and Tear”

Not all signs of use are considered damage. Familiarize yourself with what constitutes “normal wear and tear” under your provincial or territorial laws.

For example, minor scuff marks or fading paint are normal, while holes in walls or broken appliances are not.

Set clear expectations in the lease about the tenant’s responsibilities. For example, outline who is responsible for replacing HVAC filters or maintaining outdoor areas.

If your property management team is responsible for these maintenance tasks, make sure they adhere to a regular schedule to inspect your property and maintain the property’s value.

3. Choose Your Tenants Wisely

Tenant screening is one of the most critical steps in protecting your property. Partner with a property management company that:

Conducts thorough background and credit checks
Verifies income and employment
Contacts previous landlords for references

One landlord found a “dream tenant” who rented for 15 years, never missed a payment, and maintained the property impeccably. Their advice? Treat great tenants well and avoid unnecessary rent hikes that might drive them away.

Related Content: 10 Tenant Red Flags on Rental Applications

4. Set Clear Boundaries with Your Property Manager

If you’re using a property management company, establish guidelines on:

The maximum repair cost that requires your approval (e.g., $500)
Frequency of property inspections
Handling of late fees and whether you receive a share
Tenant communication and your preferred involvement

Regular communication with your management team keeps you informed about your property while giving the PM team the autonomy to handle day-to-day issues.

Not sure how to pick a good property manager? Check out our blog on 5 things to look for when hiring a property management firm.

5. Prepare for Tenant Turnover

Even with the best tenants, turnover is inevitable. When a tenant moves out, follow these steps:

Conduct a final walkthrough with the tenant and video record the property’s condition.
Compare the move-in and move-out documentation.
Deduct damages beyond normal wear and tear from the damage deposit, following provincial regulations.

Pro Tip: Offer incentives for tenants to leave the property in excellent condition, such as a partial refund of their deposit if no additional cleaning or repairs are required.

Related Content: 9 Ways to Reduce Tenant Turnover in Canada

6. Maintenance Is Key

Preventative maintenance can save you from costly repairs. Create a maintenance schedule for tasks like:

Replacing HVAC filters (consider handling this yourself or through your management team for consistency)
Inspecting and cleaning gutters
Checking smoke and carbon monoxide detectors
Servicing appliances

Some landlords hire handymen to replace filters and perform minor repairs quarterly. This approach ensures upkeep and keeps tenants on their best behavior, knowing the property is regularly inspected.

Relate Content: Preventive Maintenance Checklist for Property Managers

7. Have a Contingency Plan for Unexpected Events

Tenants’ circumstances can change unexpectedly, sometimes leading to damage or legal complications. For instance, a tenant who initially seemed reliable might face personal struggles that impact their behavior.

To mitigate these risks:

Stay informed about eviction laws in your province to handle disputes legally and efficiently.
Maintain a financial buffer for emergency repairs. We recommend keeping at least 3 to 6 months worth of rent payments on hand for emergencies.

Related Content: How to Legally Evict Tenants in BC, Canada

8. Foster Positive Tenant Relationships

Good tenants are worth their weight in gold. Tenants that stay on for years make your life easy and keep your cash flow consistent.

Here’s how to keep your tenants happy:

Be responsive to maintenance requests.
Avoid unnecessary rent increases for reliable tenants.
Clearly communicate expectations and updates.
Foster mutual trust through open communication.
Uphold quiet hours in multi-unit buildings

9. Know Your Legal Responsibilities

Landlord-tenant laws vary across Canada, so familiarize yourself with the regulations in your province or territory.

Key areas to understand:

Security deposit limits and timelines for returning them
Notice periods for ending a tenancy
Rules around entering the property
How to evict a bad tenant without breaking the rules

Bookmark your province’s Residential Tenancy Act and consult a legal expert if needed.

10. Consider Long-Term Strategies

As a landlord, think beyond short-term profits. Treat your rental property as an investment that grows over time. This means:

Budgeting for major repairs and upgrades
Building positive relationships with tenants and your property manager
Keeping an eye on the local rental market to stay competitive on price
Whether to rent your house furnished or unfurnished
Being highly selective with tenants, with preference for stable, long-term tenants

Final Thoughts

Renting out a property in 2025 requires diligence, clear communication, and a proactive approach.

By documenting everything, maintaining your property, and fostering great tenant relationships, you’ll set yourself up for success.

Remember, your rental property is more than just a financial asset—it’s a home for someone else, and treating it as such will pay off in the long run.

Looking for a Property Manager in Kelowna or Vernon, BC?

Vantage West Realty We launched our Property Management division at Vantage West Realty in 2021 to fill a gap in the local market.

As real estate investors and property managers, we know what it takes to successfully manage tenants, maintain a strong ROI, and turn your rental home into a passive investment.

We’re proud to have received the Consumer’s Choice Award for best property manager in Kelowna for 2 years running, while maintaining 4.8 stars with 327 Google reviews.

Contact us today for a free consultation.

10 Things to Know Before Renting Out Your Property in 2025